Frequently Asked Questions

How to make a reservation?

You can book online through our secure website. You can also contact us:

on our website w
ww.hermitage-car-rental.com and live chat (Facebook messenger, whatsapp)
We try to answer you as soon as possible. 

How to make a reservation online?
This is a 3-step operation. First check the availability of the vehicle of your choice. Then follow the steps as indicated on your screen until you confirm the reservation.

At the end of the operation, a confirmation email will be sent to you with all the details.

How do I extend my rental period?
We will do our best to access your request, however, please advise us as soon as possible of any changes.

Rental period?
Minimum 3 days

If the mileage is unlimited,
we are pleased to offer you unlimited mileage on our vehicles.

What are the delivery and return times of the vehicles?
Our offices are open from 10am to 10pm every day.
For the delivery and return of vehicles to the airport, our teams will be on site depending on your departure and arrival. It is recommended to provide us with your flight number.

If you arrive earlier than planned for the recovery or return of the vehicle, please inform us and we will do our best to meet you as soon as possible, subject to the availability of our agent.